Support Services
Trusted partner for maintenance and support
Custom IT support services
IT services are the backbone of any organization today. Regular maintenance of data centres, network infrastructures, servers and cloud instances are critical to the business and in most cases require a third-party specialist organization.
With CPT, you’ll find a trusted ally which provides maintenance and support services that suit your organization and your IT infrastructure environment.
24 * 7 Professional support
CPT is the leading third-party data center maintenance company in UAE. We have a dedicated and an experienced workforce which ensures smooth and quality service delivery each time.
You will gain an operational advantage with flexible contracts and service agreements, a 24/7 support center with immediate incident escalation, and direct access to our field service and advance engineering teams.
CPT support and service a wide range of manufacturers
Our customizable services include
Technicians
24 X 7 dedicated multi skilled technicians.
Environments
Single-stop solution provider for multi-vendor IT environments.
Management
International contract management.
Quality
ISO Quality accreditations and ITIL processes.
Preventive Maintenance
Shift your focus from protection and prevention
Our maintenance service streamlines the hardware support process and helps data center boosts uptime, by proactively identifying faults 24/7 without the need for any customer action of any kind.
More informed alerts result in better-prepared responses and a greater success in first-time fixes.
CPT will help your organization to control and reduce costs on maintenance services, thereby allowing you to focus on its core strategic services.
Prediction
Organizations must be equipped to detect any cyber incident.
Detection
Organizations must implement the appropriate measures to quickly identify cybersecurity events.
Prevention
Organizations must develop and implement the appropriate safeguards to limit or contain the impact of a potential cybersecurity event.
Response
Should a cyber incident occur; organizations must have the ability to contain the impact and restore any capabilities or services that were impaired.